Privacy Policy

Effective Date: July 16th, 2025

West Mobile Detail LLC ("we", "our", or "us") respects your privacy and is committed to protecting the personal information we collect through our website, services, and mobile operations. This Privacy Policy explains what data we collect, how we use it, your rights, and how you can control your information.

By using our services, visiting our website, or interacting with us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following categories of information:

A. Personal Information You Provide

• Name

• Email address

• Phone number

• Home or service address

• Vehicle make, model, and condition

• Appointment details

• Payment information (processed securely through third-party payment processors)

B. Automatically Collected Information

When you visit our website, we may collect:

• IP address

• Browser type and version

• Device type and operating system

• Pages viewed and time spent on site

• Location data (approximate, via IP geolocation)

C. Cookies & Tracking Technologies

We use cookies and similar tools to enhance user experience and analyze web traffic. You can disable cookies in your browser settings.

2. How We Use Your Information

We use your information to:

• Schedule and fulfill detailing services

• Communicate confirmations, reminders, and service updates

• Respond to inquiries or customer service requests

• Process payments securely

• Improve our website, services, and marketing

• Comply with legal obligations

3. Sharing of Personal Information

We do not sell your personal data. We may share information only with:

• Payment Processors (e.g., Stripe, Square): To securely process transactions

• Scheduling/CRM Tools (e.g., Urable, Jobber): To manage appointments and communication

• Marketing Platforms: For email campaigns or promotions (you can opt out anytime)

• Legal Authorities: If required to comply with applicable laws, subpoenas, or lawful requests

4. Data Security

We implement industry-standard safeguards to protect your information, including encryption, access controls, and secure data storage.
Payment information is never stored on our servers — all transactions are processed via PCI-DSS compliant third-party platforms.

However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

• Access the personal data we hold about you

• Correct or update inaccurate information

• Request deletion of your personal data

• Opt out of marketing communications

• Limit data use and sharing under California or other state laws

To exercise any of these rights, contact us at:
📧 info@westchestermobiledetail.com

6. Your California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect, use, and share

• Request deletion of your personal information

• Opt-out of the sale of personal information (we do not sell any personal information)

• Non-discrimination for exercising your privacy rights

To submit a verified request, email us or call the contact number listed below.

7. Data Retention

We retain personal information only as long as necessary for business, legal, and accounting purposes. You may request deletion of your data, and we will honor your request unless a longer retention period is required or permitted by law.

8. Children’s Privacy

We do not knowingly collect or solicit personal data from individuals under the age of 13. If we learn we have collected such data, we will delete it promptly.

9. Third-Party Links

Our website may contain links to third-party websites or services not controlled by us. We are not responsible for the content, security, or privacy practices of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.” We encourage you to review it periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights:

West Mobile Detail LLC
📞 (914) 227-2239
📧 info@westchestermobiledetail.com